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Shipping & Returns

everything you need to know before ordering

Shipping

NZ-wide shipping – $7 flat rate.
Free shipping on orders over $79.

Orders are packed and sent within 1–2 working days.
Delivery usually takes 2–5 working days depending on your location.

You’ll receive tracking by email once your order is on the way.


Returns

Returns aren’t accepted for change of mind, incorrect fit, or if an item doesn’t suit.

If something isn’t as described, please get in touch within 48 hours of receiving your order and we’ll do our best to make it right.


FAQ

quick answers to common questions

How Long Does Shipping Take?

Orders are sent within 1-2 working days.
Delivery generally takes 2-5 working days depending on your location.

How Much Is Shipping?

Shipping is a flat $7 NZ wide.
Free shipping on orders over $79.

Can I Return Something If It Doesn’t Fit?

Returns aren’t accepted for change of mind, incorrect fit, or if an item doesn’t suit.
If something isn’t as described, please get in touch within 48 hours of receiving your order.

Are Items New or Preloved?

Some pieces are brand new with tags, some are new without tags, and some have been lightly worn.
Each product page includes available sizing, photos, and details to help you choose.

Can I Hold or Reserve an Item?

Items aren’t held. If you love it, grab it before someone else does.

Do You Restock Items?

No. Once a piece sells, it won’t be restocked.

What Payment Options Do You Accept?

We accept debit and credit card payments, Afterpay, Klarna, Apple Pay, Google Pay, and Link where available.